Privacy Policy

HTX Roofing & Exteriors · Effective September 5, 2026

HTX Roofing & Exteriors respects your privacy. This Privacy Policy explains how information submitted through RoofwithHTX.com, by phone, by email, by text message, or during a customer relationship may be collected, used, retained, and disclosed.

Information We May Collect

We may collect information that you provide to us, including your name, phone number, email address, property address, project details, photographs, appointment information, estimates, invoices, payment-related records, and communications with HTX Roofing & Exteriors.

How We Use Information

We may use information to respond to inquiries, schedule inspections, prepare estimates, communicate about roofing and exterior projects, provide customer service, administer projects, maintain business and accounting records, comply with legal requirements, and improve our services.

SMS and Mobile Information

If you affirmatively opt in to receive SMS messages from HTX Roofing & Exteriors, messages may include responses to your inquiry, appointment scheduling and reminders, estimate-related communications, project updates, billing notices, and related customer-service communications.

Message frequency varies based on your inquiry, appointment, estimate, or project activity. Message and data rates may apply. Reply STOP at any time to unsubscribe or HELP for help. Consent to receive SMS messages is not a condition of purchase.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors or service providers in support services, such as customer service or message delivery, is permitted only as necessary for those services. All other categories exclude text-messaging originator opt-in data and consent; this information will not be shared with any third parties.

HTX Roofing & Exteriors does not sell or rent mobile phone numbers, SMS opt-in data, or SMS consent.

Information Sharing

HTX Roofing & Exteriors does not sell your personal information. We may disclose information when reasonably necessary to operate the business, perform contracted work, provide requested services, work with service providers acting on our behalf, comply with law, protect legal rights, or complete ordinary business administration. SMS opt-in data and consent are subject to the restrictions stated in the SMS and Mobile Information section above.

Service Providers

We may use service providers for functions such as website hosting, customer relationship management, communications, scheduling, accounting, payment administration, analytics, and project operations. These providers may process information only as reasonably necessary to perform services for HTX Roofing & Exteriors and subject to applicable contractual or legal requirements.

Cookies and Website Analytics

RoofwithHTX.com may use cookies, pixels, analytics tools, or similar technologies to understand website activity, improve performance, and measure advertising or marketing effectiveness. Browser settings may allow you to limit certain cookies or tracking technologies.

Data Security and Retention

HTX Roofing & Exteriors uses reasonable administrative and technical measures intended to protect information. We may retain information for as long as reasonably necessary for customer service, project records, accounting, legal compliance, consent records, dispute resolution, and legitimate business purposes.

Your Choices

You may contact HTX to request that we update certain contact information. For SMS communications, reply STOP to unsubscribe or HELP for assistance.

Contact HTX

HTX Roofing & Exteriors
414 Normandy Lane
Heath, TX 75032
Phone: (469) 273-6098
Email: Christian@RoofwithHTX.com